• Q. Do I have to be a member of Horizons Casino?
  A. We strongly recommend that you become a member to make the most of all the benefits, however, you do not have to be a member to visit.
• Q. Do I need ID?
  A. If you’re lucky enough to look 21 or under, or if you gamble more than £1500, we will ask you to show us your Government-issued photographic ID. For more information please visit challenge21.co.uk
• Q. How old do I have to be to enter the Casino?
  A. You must be at least 18 years of age to visit Horizons Casino
• Q. How do I learn to play?
  A. Ask the dealer at any free table to show you. They would be happy to explain.
• Q. How do I get gaming chips so I can pay at card tables?
  A. Sit at any free seat at any time, put your cash on the table and the dealer will exchange it for Cash Chips.
• Q. How do I cash out?
  A. Take your Cash Chips to the cash desk.
• Q. Is there a dress code?
  A. We have no formal dress code. Many customers do choose to dress up for a fun night out but feel free to be more relaxed in jeans and shirts/t-shirts. The only rule we have is that your appearance has to be of an acceptable standard and not likely to offend other customers.
• Q. Do you have WIFI?
  A. Yes! There is super-fast guest WIFI throughout the casino.
• Q. Are there any vegetarian options on the menu?
  A. Yes, we offer vegetarian dishes on the menu. Please ask your server for more information.

We hope we’ve answered your questions but you can always contact us if you have a question we’ve missed.